VICIdial Really Free? The True Cost of VICIdial: What You Need to Know
Are you thinking about using VICIdial to run your call center? VICIdial is frequently praised for its cost-effectiveness and open-source nature, but is it truly free? DialerKing Technology is aware of the difficulties associated with selecting the appropriate dialer solutions. We want to shed light on the real costs of VICIdial as a dialer-based solution provider.
What is VICIdial? Is VICIdial really free?
Numerous businesses around the world use VICIdial, an open-source contact center solution. It has predictive dialing for outgoing calls, call routing for incoming calls, and blended call handling. Users are drawn in by VICIdial because of its adaptability and promise of being “free.” But exactly what does “free” mean in this context?
Since VICIdial is open-source software, its source code can be used and modified. It can be distributed by anyone for free. Because it is open, businesses can modify the softwa
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