How should I unpack my dispatch?
The shrink-wrap should be cut and open very carefully making sure that you do not cause any damage of the packaged products and all ancillary items need to be stored in dry conditions & should not be allowed to freeze. Any aiding wooden braces need to be gently levered apart and banding needs to only be cut when the products are fully supported to avoid unnecessary breakage.
Tiles should always be stacked and stored vertically (on edge) but definitely not on a surface that hard because it may cause edge chipping. Any present securing and protective film or spacers need to be kept between the faces of the tiles. This will help to prevent any possible scratching when you move your products. Stone tiles are generally packed when they are wet and do not dry out till they are unpacked. For this reason, it is possible for some of your stone is to appear darker in shade until it dries completely.
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